Contacting your Doctor- General Enquiries, Test Results, Medication & Prescriptions

​General Enquiries​​

Please do not hesitate to send us an email or leave an answering machine message if you need to make an enquiry outside of business hours. Our staff are happy to help you and will endeavour to follow up as soon as they can.

In case of any emergencies, please go to a paediatric emergency department or the nearest hospital, or call 000.

If you require medical advice, please speak with our reception staff to arrange an appointment with your practitioner.​

Please note: Following your consultations, your Doctor will always send a report to your GP and/or your referring Doctor, so if you have any queries your GP may also be able to assist.

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​Patient Test Results​

Your practitioner may refer your child to take blood tests or conduct medical imaging.

It is advisable for you to book a follow-up appointment to review the test results over the phone or in person.

It is parent’s responsibility to discuss the results with the doctor who referred the child to have those tests.

This ensures that all results are appropriately addressed.

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​Prescription request for medications​

If your child is on regular medication, please ensure you have enough medication supply before your next appointment with your child’s treating paediatrician. ​

Please note all the services provided by our paediatricians will incur the fees. If your script is required urgently, please contact your GP.